CheckinGuide vs Email & Text
Stop repeating yourself to every guest. Emails and WhatsApp messages get buried, lost, and ignored. CheckinGuide gives guests one link with everything they need.
Create My Entry GuideView Demo GuideFree for 1 propertyNo credit card required5-minute setupBuilt for hosts who list on
and much more
Why email and WhatsApp don't work for guest information
Most Airbnb hosts start by sending check-in info, WiFi passwords, and house rules via email or WhatsApp. It works for your first booking, but quickly falls apart as you scale.
Messages get buried in threads. Guests scroll past your instructions and message you at midnight asking for the WiFi password you already sent. You end up copy-pasting the same information for every single booking.
CheckinGuide replaces that cycle with one permanent link per property. Guests bookmark it, find answers instantly, and your AI Concierge handles the rest. No more repeat questions. No more midnight messages.
Explore features →See pricing →View demo →Email vs CheckinGuide: Feature by feature
See exactly what you miss when you rely on email and text messages for guest info.
FeatureCheckinGuideEmail / WhatsAppCentralised guest informationReusable across bookings60+ pre-filled templates100+ custom iconsAI Concierge (24/7 guest chat)AI-powered guide writingAnalytics and engagement trackingMulti-language translationsOne-tap WiFi copyQR code accessCustom branding and themesInteractive local mapsWelcome gate landing pageIssue reporting with photosPasscode-protected accessWorks on any deviceFree to sendInstant deliveryReady to stop repeating yourself?
Replace scattered messages with one professional guest guide. Your first property is free forever.
Start Free. No Credit Card See a Live DemoSwitch plans or cancel anytime. No contracts.
AI Concierge answers guest questions while you sleep
When guests message you at midnight asking about WiFi or parking, you have to respond manually. CheckinGuide's AI Concierge handles it automatically, 24/7.
24/7 Guest Support
Guests get instant answers about WiFi, check-in, and house rules. Even at 3am. No message notification for you.
80% Fewer Messages
Stop answering the same questions. The AI handles repetitive queries so you can focus on hosting.
AI-Written Guides
Describe your property and our AI writes the entire guide. No more drafting long emails from scratch.
Fewer guest messages
90%+Guide open rate
5 minAverage setup time
60+Ready-made templates
Built for how guests actually behave
Guests don't read long emails. They want quick, tappable answers on their phone.
Mobile-first design
Guests browse on their phones. CheckinGuide is designed for mobile from the ground up, unlike long email threads.
80% fewer messages
Self-serve information means guests find answers without messaging you at midnight.
One link or QR code
No app downloads. Send once, guests access forever. Works alongside Airbnb, Booking.com, and direct bookings.
Always up to date
Change your WiFi password? Update once. Every guest sees the latest version. No re-sending needed.
Set up in under 5 minutes
Faster than drafting your next check-in email. Three simple steps.
1Choose a template
Pick from 60+ pre-filled templates. Every section is already written for you, or let AI generate it.
2Add your details
Drop in your WiFi, entry codes, house rules, and local tips. Customise branding in seconds.
3Share the link
Send guests a clean link or print a QR code. Done in under 5 minutes.
Switching from email? It takes 5 minutes.
You don't need to migrate anything. Just create a guide and start sharing the link instead of typing emails.
5-minute setup
Pick a template or let AI write your guide. Add WiFi and entry codes. Done.
Keep messaging too
CheckinGuide doesn't replace personal messages. It handles the repetitive info so your messages stay personal.
Free to try
Your first property is free forever. No credit card. Test it with your next guest.
Why hosts stop relying on email and WhatsApp
Sound familiar? Here's how CheckinGuide solves each problem.
Messages get buried in threads. Guests can never find your old message
CheckinGuide gives guests one permanent link they can bookmark and revisit anytime.
You resend the same WiFi, check-in, and rules information every single booking
Write it once in CheckinGuide. Share the same link every time. Update it once, live everywhere.
No way to know if guests actually read your message
CheckinGuide shows you analytics on what guests viewed, when, and for how long.
International guests can't read your English instructions
CheckinGuide translates your guide into 100+ languages automatically.
Guests still message you at 11pm asking questions you already answered
CheckinGuide's AI Concierge answers guest questions 24/7, even while you sleep.
No professional branding. Just plain text in a chat bubble
CheckinGuide gives you 36+ themes, custom colours, logos, and a welcome gate landing page.
Why hosts choose CheckinGuide over email
Send once, reference forever80% fewer repetitive messagesProfessional, branded guest experienceAI Concierge answers questions 24/7Analytics show what guests actually read100+ language translationsOne-tap WiFi and code copyUpdate without re-sending anythingEmail vs CheckinGuide FAQ
Common questions about switching from email and WhatsApp to CheckinGuide
Email gets lost. CheckinGuide stays found. One link, always accessible, with AI that answers guest questions while you sleep.
Related comparisons
vs PDF Welcome Packs →vs Google Docs →vs Notion →vs Printed Manuals →All Comparisons →All Competitors →Replace guest messages with one smart link
Create a beautiful, mobile-first guest guide in 5 minutes. No credit card required. Free forever for your first property.
Start free, 2-min setupFree forever for 1 propertyNo credit card required5-minute setup