CheckinGuide vs Folio

CheckinGuide is cheaper, more feature-rich, and gives you AI concierge, rich media embeds, and responsive support from a real team.

Built for hosts who list on

and much more

80%

Fewer guest messages

90%+

Guide open rate

5 min

Average setup time

60+

Ready-made templates

Why hosts look for alternatives to Folio

Folio is designed primarily for hospitality-focused hosts who value visual presentation. It handles the basics, but some operators find they need more as their portfolio grows.

Common reasons hosts explore alternatives:

• Per-guide pricing in USD that adds up across multiple properties
• No permanent free tier to test the platform long-term
• No AI-powered concierge or automated guest support
• No built-in auto-translation for international guests
• No rich media embeds: cannot embed videos, buttons, or interactive maps in guide sections
• No welcome gate landing page for a professional first impression
• No issue reporting feature for guests to flag maintenance problems

Problems hosts face with Folio

Here is what drives hosts to look for a better alternative.

"Per-guide pricing in USD adds up fast. A host with 10 properties pays $80/month before currency conversion fees."

With CheckinGuide: CheckinGuide's first property is free. Additional properties start at £3.64/month in GBP, with volume discounts as you grow.

"No AI concierge means you answer every guest question manually, even at midnight."

With CheckinGuide: CheckinGuide's built-in AI Concierge answers guest questions 24/7 using your guide content, reducing repetitive messages by up to 80%.

"No auto-translation. International guests struggle with English-only guides."

With CheckinGuide: One-click auto-translation into 100+ languages. Your guide is instantly accessible to guests from any country.

"No rich media embeds. You cannot add videos, interactive maps, or clickable buttons to guide sections."

With CheckinGuide: Embed images, videos, buttons, links, and interactive maps directly into your guide. Create a richer, more engaging guest experience.

Try the modern alternative to Folio

Start free. No credit card. Set up your first guide in under 5 minutes.

Feature-by-feature comparison

6 reasons hosts choose CheckinGuide

Here is what makes CheckinGuide the smarter, more affordable choice.

Fair pricing as you grow

Folio charges $6 to $10 per guide per month in USD. CheckinGuide's first property is free, then additional properties start at £3.64/month in GBP.

AI-powered guest support

Built-in AI Concierge answers guest questions 24/7 using your guide content, reducing repetitive messages by up to 80%.

Auto-translation

Automatically translate your guide into 100+ languages with one click. Folio does not currently offer built-in auto-translation.

Rich media embeds

Embed images, videos, buttons, links, and interactive maps directly into your guide sections. Create a richer, more engaging guest experience.

Responsive support

Get help from a real team that responds quickly. Our support is hands-on and proactive, not hidden behind a ticket queue.

GBP pricing clarity

CheckinGuide prices in GBP with no currency conversion fees. Folio prices in USD, which means non-US hosts face exchange rate variability.

AI Concierge: Your 24/7 Guest Support

CheckinGuide's built-in AI Concierge answers guest questions automatically using your guide content. Guests ask questions like "What is the WiFi password?" or "How do I use the heating?" and get instant, accurate answers, even at 2am.

Hosts using AI Concierge report up to 80% fewer repetitive guest messages. It works in multiple languages and learns from your guide content. No setup required, it is included with every plan.

Switching is easy: 3 simple steps

Most hosts set up their first guide in under 5 minutes.

Create

Sign up free and choose from 60+ pre-filled templates. Add your property details, WiFi, house rules, and local tips.

Customise

Choose from 36+ themes, add your branding, embed videos and maps, and enable AI Concierge for automated guest support.

Share

Send your guide link to guests via any messaging platform. Generate QR codes for physical placement. Guests access everything instantly.

See CheckinGuide in action

Watch a quick walkthrough of how CheckinGuide works and why hosts prefer it to Folio.

Why hosts choose CheckinGuide

• Cheaper than Folio at every portfolio size
• AI-powered guest support that reduces messages by up to 80%
• Auto-translation for international guests (100+ languages)
• Embed images, videos, buttons, links and maps directly into your guide
• Fast, responsive support from a real team
• Start free and only pay as you grow
• GBP pricing with no currency conversion fees
• The most affordable guest guide platform on the market

What to look for in a digital guest guide

Whether you are evaluating Folio alternatives or choosing your first guest guide platform, these are the key factors that matter most.

• Affordable, transparent pricing

  Look for clear, predictable pricing in your local currency. Per-property pricing with volume discounts helps keep costs manageable as you scale.

• Rich content capabilities

  Modern guest guides let you embed images, videos, interactive maps, buttons, and links directly into sections, not just plain text and static images.

• AI and automation features

  Modern platforms offer AI concierge features that answer guest questions automatically, reducing the number of repetitive messages you receive.

• Responsive human support

  When you need help, you want a real team that responds quickly. Fast, hands-on support saves time and prevents issues from escalating.

• Portfolio-level scalability

  For hosts managing multiple properties, the platform should make it easy to create and maintain separate guides without duplicating effort or increasing costs disproportionately.

Related comparisons

Folio alternative: FAQ

Common questions about switching from Folio to CheckinGuide

CheckinGuide is cheaper, more feature-rich, and more flexible than Folio. With AI concierge, auto-translation, rich media embeds, and responsive support, it is the smarter alternative for hosts who want more for less.

Ready to try a modern guest guide platform?

Start free. No credit card. No commitment. See why hosts are switching.