CheckinGuide vs Touch Stay

CheckinGuide is cheaper, more modern, and gives you AI features, rich media embeds, and responsive support from a real team.

Why hosts are looking for Touch Stay alternatives

Touch Stay was one of the first digital guest guide platforms. But the hosting landscape has changed, and many operators now need more flexibility, better design, and fairer pricing.

Common reasons hosts explore alternatives:

• Annual pricing that adds up quickly across multiple properties
• VAT charges that increase the effective cost by 20%
• Limited layout and design customisation options
• No AI-powered features for automated guest support
• No rich media embeds - cannot embed videos, buttons, or interactive maps in guide sections

Feature-by-feature comparison

6 reasons hosts switch to CheckinGuide

Here's what makes CheckinGuide the smarter, more affordable alternative.

Significantly cheaper

Touch Stay charges approximately £91/year + VAT per property. CheckinGuide starts free, then additional properties start at £3.64/month with no VAT and volume discounts.

Rich media embeds

Embed images, videos, buttons, links, and interactive maps directly into your guide sections. Create a richer, more engaging guest experience.

Modern design

CheckinGuide offers multiple layout styles, grid views, and a mobile-first interface that looks professional on every device.

AI-powered features

Built-in AI Concierge answers guest questions 24/7 using your guide content, reducing messages by up to 80%.

Responsive support

Get help from a real team that responds quickly. Our support is hands-on and proactive, not hidden behind a ticket queue.

Fair billing

No annual contracts, no VAT, no hidden fees. Cancel anytime with your first property free forever.

Why hosts choose CheckinGuide

• Significantly cheaper than Touch Stay at every portfolio size
• Modern, mobile-first guest guides with multiple layout styles
• AI-powered guest support (concierge chatbot)
• Embed images, videos, buttons, links and maps directly into your guide
• Fast, responsive support from a real team
• Flexible monthly billing without VAT
• Start free and only pay as you grow
• The most affordable guest guide platform on the market

What to look for in a digital guest guide

Whether you're evaluating Touch Stay alternatives or choosing your first guest guide platform, these are the key factors that matter most.

• Affordable, transparent pricing

  Look for clear, predictable pricing without VAT surprises or annual lock-in. Per-property pricing with volume discounts helps as you scale.

• Rich content capabilities

  Modern guest guides let you embed images, videos, interactive maps, buttons, and links directly into sections - not just plain text and static images.

• AI-powered guest support

  Modern platforms offer AI concierge features that answer guest questions automatically, reducing the number of messages you receive.

• Responsive human support

  When you need help, you want a real team that responds quickly. Fast, hands-on support saves you time and prevents issues from escalating.

• Design flexibility

  Your guide should match your brand. Look for customisable colours, logos, layout styles, and the ability to reorder or hide sections freely.

Related comparisons

Touch Stay alternative - FAQ

Common questions about switching from Touch Stay to CheckinGuide

CheckinGuide is cheaper, more modern, and more feature-rich than Touch Stay. With AI features, rich media embeds, responsive support, and a free tier - it's the smarter alternative for hosts who want more for less.

Ready to try a better guest guide platform?

Start free. No credit card. No annual contract. See why hosts are switching.