Touch Stay is a registered trademark of its respective owners. This page is an independent review for informational purposes only.

Comparison

CheckinGuide vs Touch Stay

A factual review of Touch Stay's strengths and limitations, and why cheaper alternatives like CheckinGuide offer more for less.

Create My Entry GuideView Demo GuideFree for 1 propertyNo credit card required5-minute setup

What Touch Stay does well

Touch Stay has been in the digital guest guide market for several years. Here are its notable capabilities:

  • Established platform with years of market presence
  • Good range of content sections for property information
  • Local area recommendations feature

Where Touch Stay falls short

Here are the areas where Touch Stay struggles compared to modern, more affordable alternatives:

  • Premium pricing (~£91/year + VAT per property) that scales quickly
  • VAT charged on top of listed prices (adds 20% for UK hosts)
  • Limited layout and design customisation options
  • No AI-powered concierge or chatbot features
  • No rich media embeds - cannot embed videos, buttons, or interactive maps in guide sections
  • Annual billing model with less flexibility
  • Fewer layout style options (no grid, tile, or card views)
  • No built-in volume pricing discounts for larger portfolios

Touch Stay vs CheckinGuide: Feature breakdown

FeatureTouch StayCheckinGuideStarting price~£91/year + VATFree tierAI ConciergeMultiple layout stylesRich media embedsAuto-translation (100+)LimitedCustom brandingQR codesLocal recommendationsMobile-first designPartialMonthly billingNo VATVolume discounts

Why hosts choose CheckinGuide over Touch Stay

More features. Lower price. Better support.

  • Significantly cheaper at every portfolio size
  • Modern, mobile-first guest experience with multiple layout styles
  • AI-powered guest support (concierge chatbot)
  • Embed images, videos, buttons, links and maps directly into your guide
  • Fast, responsive customer support from a real team
  • Flexible monthly billing without VAT
  • Start free and only pay as you grow
  • The most affordable guest guide platform on the market

What makes a great digital guest guide?

Beyond any specific platform comparison, these are the qualities that define an effective digital guest guide in 2026.

Affordable pricing that scales

The best platforms start free and keep costs proportional as you grow. Look for volume discounts and transparent pricing without hidden VAT charges.

Rich, interactive content

Modern guest guides let you embed images, videos, interactive maps, buttons, and links directly into sections - creating a premium guest experience.

Reduces host workload

The best guides answer common questions before guests need to ask. AI-powered features and comprehensive content significantly reduce repetitive messages.

Responsive human support

When you need help, you want a real team that responds quickly. Fast, hands-on support saves time and prevents issues from escalating.

Scales with your portfolio

For hosts managing multiple properties, the platform should make it easy to create and maintain separate guides without duplicating effort.

Related comparisons

Best Touch Stay Alternative →Touch Stay Pricing Breakdown →All Comparisons →Full Comparison →
FAQ

Touch Stay review - FAQ

Common questions about Touch Stay in 2026

CheckinGuide is cheaper, more modern, and more feature-rich than Touch Stay. With AI features, rich media embeds, responsive support, and a free tier - it's the stronger choice for hosts in 2026.

See the modern alternative in action.

Start with a free property. No credit card. No annual commitment.

Try CheckinGuide FreeView DemoFree forever for 1 propertyNo credit card required5-minute setup